Broadband Incident Report : : ERX10 EDGE ROUTE SWITCH SHEFFIELD2 : LOSS OF SERVICE : Reference 19423 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19423		Issue :	FINAL
	Detected Date:	07/08/2007		Detected Time:	17:22
	Start Date:	07/08/2007		Start Time:	17:22
	Actual Clear Date:	07/08/2007		Actual Clear Time:	21:50
	Incident Headline:	: ERX10 EDGE ROUTE SWITCH SHEFFIELD2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a ATM Card Change. ---------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01142 01143 01158 01159 01205 01244 01246 01262 01283 01298 01332 01335 01455 01457 01476 015133 015134 015135 015162 01522 01526 01530 01623 01629 01642 01723 01745 01757 01773 01827 01909 019125 019127 019128 019129 01924 01949 019127

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System Time Stamp: 07/08/2007 21:59