Wednesday, August 8, 2007

Broadband Incident Report : : HEREFORD MUX 103 : LOSS OF SERVICE : Reference 19521 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19521   Issue : 1  
  Detected Date: 08/08/2007   Detected Time: 15:21  
  Start Date: 08/08/2007   Start Time: 15:21  
  Anticipated Clear Date: 08/08/2007   Anticipated Clear Time: 17:21  
     
  Incident Headline: : HEREFORD MUX 103 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
01432
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/08/2007 15:34

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