Monday, August 6, 2007

Broadband Incident Report : : YORK MUX 101 : LOSS OF SERVICE : Reference 19127 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19127   Issue : FINAL  
  Detected Date: 05/08/2007   Detected Time: 16:24  
  Start Date: 05/08/2007   Start Time: 16:22  
  Actual Clear Date: 05/08/2007   Actual Clear Time: 23:30  
     
  Incident Headline: : YORK MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

SELECT ONE OF THE OPTIONS BELOW
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Card Change

This issue may have been due to

SELECT ONE OF THE OPTIONS BELOW
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a Cable Fault
your Power Failure
your Planned Works
a Data Fault
a Denial of Service (DOS) Attack
an Equipment Failure
a Fibre Fault
a Hardware Failure
an Internet Virus
Third Party Damage
a Power Failure
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01904
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/08/2007 00:05

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