Sunday, August 5, 2007

Broadband Incident Report : : UPPER HOLLOWAY MUX 101 : LOSS OF SERVICE : Reference 19116 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19116   Issue : FINAL  
  Detected Date: 05/08/2007   Detected Time: 13:08  
  Start Date: 05/08/2007   Start Time: 13:03  
  Actual Clear Date: 05/08/2007   Actual Clear Time: 16:15  
     
  Incident Headline: : UPPER HOLLOWAY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:


Operational teams are completing further diagnostics.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032110207209020726302072720207281
02075610207619020768602076870208292
0207561020761902076860207687
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/08/2007 17:45

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