Broadband Incident Report : : BURSLEM MUX 002: LOSS OF SERVICE : Reference 19717 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19717		Issue :	FINAL
	Detected Date:	11/08/2007		Detected Time:	02:48
	Start Date:	11/08/2007		Start Time:	02:45
	Actual Clear Date:	11/08/2007		Actual Clear Time:	14:00
	Incident Headline:	: BURSLEM MUX 002: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01782

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System Time Stamp: 11/08/2007 16:05