Broadband Incident Report : : UPPER HOLLOWAY MUX 101 : LOSS OF SERVICE : Reference 19116 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19116		Issue :	FINAL
	Detected Date:	05/08/2007		Detected Time:	13:08
	Start Date:	05/08/2007		Start Time:	13:03
	Actual Clear Date:	05/08/2007		Actual Clear Time:	20:25
	Incident Headline:	: UPPER HOLLOWAY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203211 0207209 0207263 0207272 0207281 0207561 0207619 0207686 0207687 0208292 0207561 0207619 0207686 0207687

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/08/2007 20:39