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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||
BT Incident Reference: | 19573 | Issue : | 5 | |||||||||||||||||
Detected Date: | 09/08/2007 | Detected Time: | 09:56 | |||||||||||||||||
Start Date: | 09/08/2007 | Start Time: | 09:54 | |||||||||||||||||
Anticipated Clear Date: | 09/08/2007 | Anticipated Clear Time: | 17:37 | |||||||||||||||||
Incident Headline: | : WAPPING MUX 1 : LOSS OF SERVICE | |||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | |||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. BT Engineer still trying to repair damaged cable Further updates will be provided as soon as possible. | |||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/08/2007 16:39
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