Broadband Incident Report : : BURSLEM DSL 002 : DEGRADED SERVICE : Reference 19391 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19391		Issue :	4
	Detected Date:	07/08/2007		Detected Time:	13:18
	Start Date:	07/08/2007		Start Time:	13:18
	Anticipated Clear Date:	07/08/2007		Anticipated Clear Time:	17:32
	Incident Headline:	: BURSLEM DSL 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing slow throughput.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01782

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/08/2007 16:36