Broadband Incident Report : : BRISTOL MUX 1 : LOSS OF SERVICE : Reference 23662 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23662		Issue :	FINAL
	Detected Date:	24/09/2007		Detected Time:	16:43
	Start Date:	24/09/2007		Start Time:	16:42
	Actual Clear Date:	24/09/2007		Actual Clear Time:	18:40
	Incident Headline:	: BRISTOL MUX 1 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01173 01179

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/09/2007 19:44