Friday, September 28, 2007

Broadband Incident Report : OAKHAM FERRERS-WHISSENDINE-COTTESMORE-UPPINGHAM MUXS : PARTIAL LOSS OF SERVICE : Reference 23987 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23987   Issue : FINAL  
  Detected Date: 28/09/2007   Detected Time: 02:06  
  Start Date: 28/09/2007   Start Time: 02:04  
  Actual Clear Date: 28/09/2007   Actual Clear Time: 05:30  
     
  Incident Headline: OAKHAM FERRERS-WHISSENDINE-COTTESMORE-UPPINGHAM MUXS : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.





 
  Progress Details: Service has been restored by completing a

Card Change

This issue may have been due to

an Equipment Failure
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0157201664
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/09/2007 06:07

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