Monday, September 24, 2007

Broadband Incident Report : : LONDON MULTIPLE MUXS: DEGRADED SERVICE : Reference 23654 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23654   Issue : FINAL  
  Detected Date: 24/09/2007   Detected Time: 14:48  
  Start Date: 24/09/2007   Start Time: 14:42  
  Actual Clear Date: 24/09/2007   Actual Clear Time: 15:35  
     
  Incident Headline: : LONDON MULTIPLE MUXS: DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.





 
  Progress Details: Service has been restored by completing a Card Change
This issue may have been due to an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0178017840193202031180208230
02082410208255020827402082870208384
02083950208401020853802087070208737
02087440208755020886702088930208894
0208898020875502088670208893
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/09/2007 16:32

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