Sunday, September 23, 2007

Broadband Incident Report : : HEMEL HEMPSTEAD MULTIPLE MUX FAILURES : LOSS OF SERVICE : Reference 23513 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23513   Issue : 2  
  Detected Date: 23/09/2007   Detected Time: 18:07  
  Start Date: 23/09/2007   Start Time: 18:07  
  Anticipated Clear Date: 23/09/2007   Anticipated Clear Time: 20:21  
     
  Incident Headline: : HEMEL HEMPSTEAD MULTIPLE MUX FAILURES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:


A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
0144201494
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/09/2007 19:23

No comments: