Thursday, September 27, 2007

Broadband Incident Report : EDINBURGH3 ERX14 : LOSS OF SERVICE : Reference 23879 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23879   Issue : 1  
  Detected Date: 27/09/2007   Detected Time: 03:58  
  Start Date: 27/09/2007   Start Time: 03:57  
  Anticipated Clear Date: 27/09/2007   Anticipated Clear Time: 03:58  
     
  Incident Headline: EDINBURGH3 ERX14 : LOSS OF SERVICE  
     
  Incident Details: Broadband End Users may have experienced a loss of ADSL Service.

 
  Progress Details: Service has automatically restored. This issue may have been due to software fault. BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/09/2007 04:18

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