Thursday, September 27, 2007

Broadband Incident Report : MILTON KEYNES4 EDGE SWITCH ROUTER 11 : PARTIAL LOSS OF SERVICE : Reference 23914 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23914   Issue : 1  
  Detected Date: 27/09/2007   Detected Time: 10:53  
  Start Date: 27/09/2007   Start Time: 10:39  
  Anticipated Clear Date: 27/09/2007   Anticipated Clear Time: 12:39  
     
  Incident Headline: MILTON KEYNES4 EDGE SWITCH ROUTER 11 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.


 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
0115801159012350125601487
01638011590123501256
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/09/2007 11:13

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