Thursday, September 27, 2007

Broadband Incident Report : MILTON KEYNES4 EDGE SWITCH ROUTER 11 : PARTIAL LOSS OF SERVICE : Reference 23914 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23914   Issue : FINAL  
  Detected Date: 27/09/2007   Detected Time: 10:53  
  Start Date: 27/09/2007   Start Time: 10:39  
  Actual Clear Date: 27/09/2007   Actual Clear Time: 12:30  
     
  Incident Headline: MILTON KEYNES4 EDGE SWITCH ROUTER 11 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.


 
  Progress Details: Service has been restored

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0115801159012350125601487
01638011590123501256
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/09/2007 12:38

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