Tuesday, September 25, 2007

Broadband Incident Report : : FOLESHILL MUX 101 : LOSS OF SERVICE : Reference 23747 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23747   Issue : FINAL  
  Detected Date: 25/09/2007   Detected Time: 15:39  
  Start Date: 25/09/2007   Start Time: 15:38  
  Actual Clear Date: 25/09/2007   Actual Clear Time: 15:48  
     
  Incident Headline: : FOLESHILL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02476160247626024762702476580247663
02476660247668024767002476720247676
024766802476700247672
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/09/2007 18:19

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