Thursday, September 27, 2007

Broadband Incident Report : HAWKWELL MUX 301 : LOSS OF SERVICE : Reference 23951 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23951   Issue : 2  
  Detected Date: 27/09/2007   Detected Time: 17:51  
  Start Date: 27/09/2007   Start Time: 17:50  
  Anticipated Clear Date: 27/09/2007   Anticipated Clear Time: 19:50  
     
  Incident Headline: HAWKWELL MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.
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Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01702
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/09/2007 18:16

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