Broadband Incident Report : : 3 MUXES IN MAYFAIR : LOSS OF SERVICE : Reference 3078 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3078		Issue :	FINAL
	Detected Date:	07/02/2008		Detected Time:	16:11
	Start Date:	07/02/2008		Start Time:	16:11
	Actual Clear Date:	07/02/2008		Actual Clear Time:	18:09
	Incident Headline:	: 3 MUXES IN MAYFAIR : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs L-MAY-ADSL-1 L-MAY-ADSL-2, L-MAY-ADSL-102.
	Progress Details:	Service has been restored by completing an amp change, and reset of NE. This issue may have been due to a power failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0207 0203073 0203205 0203214 0203230 0207307 0207318 0207355 0207399 0207408 0207409 0207412 0207478 0207491 0207493 0207494 0207495 0207499 0207629 0207647 0207734 0207907 0207499 0207629

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System Time Stamp: 07/02/2008 18:25