Monday, February 4, 2008

Broadband Incident Report : : WANDSWORTH MUX 103 : LOSS OF SERVICE : Reference 2654 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2654   Issue : 3  
  Detected Date: 04/02/2008   Detected Time: 00:16  
  Start Date: 04/02/2008   Start Time: 00:16  
  Anticipated Clear Date: 04/02/2008   Anticipated Clear Time: 03:34  
     
  Incident Headline: : WANDSWORTH MUX 103 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: Engineer on site and co-oping with DSL Ops.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02030720208265020833302083550208425
02084880208704020881202088700208871
020887402088750208877
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/02/2008 02:37

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