Broadband Incident Report : : WANDSWORTH MUX 103 : LOSS OF SERVICE : Reference 2654 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2654		Issue :	FINAL
	Detected Date:	04/02/2008		Detected Time:	00:16
	Start Date:	04/02/2008		Start Time:	00:16
	Actual Clear Date:	04/02/2008		Actual Clear Time:	02:45
	Incident Headline:	: WANDSWORTH MUX 103 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a power cycle of the switch hub. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203072 0208265 0208333 0208355 0208425 0208488 0208704 0208812 0208870 0208871 0208874 0208875 0208877

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System Time Stamp: 04/02/2008 02:54