Thursday, February 7, 2008

Broadband Incident Report : : GROSMONT MUX 101 : LOSS OF SERVICE : Reference 3083 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3083   Issue : FINAL  
  Detected Date: 07/02/2008   Detected Time: 16:36  
  Start Date: 07/02/2008   Start Time: 16:32  
  Actual Clear Date: 07/02/2008   Actual Clear Time: 18:50  
     
  Incident Headline: : GROSMONT MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a

Power Cycle
This issue may have been due to

your Power Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01947
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/02/2008 19:02

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