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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 3083 | Issue : | FINAL | ||||
Detected Date: | 07/02/2008 | Detected Time: | 16:36 | ||||
Start Date: | 07/02/2008 | Start Time: | 16:32 | ||||
Actual Clear Date: | 07/02/2008 | Actual Clear Time: | 18:50 | ||||
Incident Headline: | : GROSMONT MUX 101 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||
Progress Details: | Service has been restored by completing a Power Cycle This issue may have been due to your Power Failure BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/02/2008 19:02
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