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BT Wholesale - Broadband Incident Report | |||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||
BT Incident Reference: | 2654 | Issue : | 1 | ||||||||||||||||
Detected Date: | 04/02/2008 | Detected Time: | 00:16 | ||||||||||||||||
Start Date: | 04/02/2008 | Start Time: | 00:16 | ||||||||||||||||
Anticipated Clear Date: | 04/02/2008 | Anticipated Clear Time: | 02:16 | ||||||||||||||||
Incident Headline: | : WANDSWORTH MUX 103 : LOSS OF SERVICE | ||||||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Passed to SDH to investigate. Further updates will be provided as soon as possible. | ||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/02/2008 00:31
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