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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 2974 | Issue : | 2 | |||||
Detected Date: | 06/02/2008 | Detected Time: | 17:45 | |||||
Start Date: | 06/02/2008 | Start Time: | 17:30 | |||||
Anticipated Clear Date: | 06/02/2008 | Anticipated Clear Time: | 20:30 | |||||
Incident Headline: | : GLOSSOP MUX 001 & 002 : LOSS OF SERVICE | |||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs GLOSSOP MUX 001 & 002 | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/02/2008 19:07
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