Wednesday, February 6, 2008

Broadband Incident Report : : MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE : Reference 2985 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2985   Issue : 1  
  Detected Date: 06/02/2008   Detected Time: 18:30  
  Start Date: 06/02/2008   Start Time: 17:30  
  Anticipated Clear Date: 06/02/2008   Anticipated Clear Time: 19:00  
     
  Incident Headline: : MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs:

LOB_MSAN_301
HF_DSL_103
RZ-DSL-001
NEY-DSL-001
LOB_MSAN_301
DET_MSAN_301
HF_DSL_103
ERY_DSL_101
ZFH_DSL_102
SIT-DSL-001
TCO_DSL_101
QDJ_MSAN_301
QDO_MSAN_301
HFW_MSAN_301
CPD_MSAN_302
ZFH_DSL_102
KJ-DSL-001
DQY_MSAN_301
HG-DSL-001
SIT_MSAN_301

 
  Progress Details: Service has been restored by completing a reroute of the core-link.

This issue may have been due to a Hardware Failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0127401282014230148401535
01924012820142301484
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/02/2008 21:01

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