Tuesday, February 5, 2008

Broadband Incident Report : : ABOYNE MUX 101 : LOSS OF SERVICE : Reference 2882 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2882   Issue : FINAL  
  Detected Date: 05/02/2008   Detected Time: 20:34  
  Start Date: 05/02/2008   Start Time: 20:31  
  Actual Clear Date: 05/02/2008   Actual Clear Time: 23:17  
     
  Incident Headline: : ABOYNE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Fibre clean

This issue may have been due to

Fibre problem

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01339
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/02/2008 23:39

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