Friday, February 8, 2008

Broadband Incident Report : : WALLINGTON MUX 003 AND MSAN 301 : LOSS OF SERVICE : Reference 3155 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3155   Issue : 5  
  Detected Date: 08/02/2008   Detected Time: 13:05  
  Start Date: 08/02/2008   Start Time: 13:05  
  Anticipated Clear Date: 08/02/2008   Anticipated Clear Time: 19:49  
     
  Incident Headline: : WALLINGTON MUX 003 AND MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs L-WAL-DSL-003 and L-WAL-MSAN-301





 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are completing further diagnostics after card changed onsite.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
02030440203265020825402083950208401
02085440208647020866902087730208835
0208544020864702086690208773
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/02/2008 18:40

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