Broadband Incident Report : : 6 MUX IN THE NORTH WEST : LOSS OF SERVICE : Reference 20002 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20002		Issue :	1
	Detected Date:	15/08/2009		Detected Time:	21:01
	Start Date:	15/08/2009		Start Time:	20:59
	Anticipated Clear Date:	15/08/2009		Anticipated Clear Time:	22:59
	Incident Headline:	: 6 MUX IN THE NORTH WEST : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01229 01539 01995

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/08/2009 21:18