Broadband Incident Report : WESTERHAM MUX 101 : DEGRADED SERVICE : Reference 19643 : Issue 9 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19643		Issue :	9
	Detected Date:	11/08/2009		Detected Time:	14:25
	Start Date:	11/08/2009		Start Time:	14:22
	Anticipated Clear Date:	12/08/2009		Anticipated Clear Time:	13:46
	Incident Headline:	WESTERHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01959

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/08/2009 12:47