Broadband Incident Report : : VARIOUS MUX IN NORTH WEST : LOSS OF SERVICE : Reference 19353 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19353		Issue :	FINAL
	Detected Date:	10/08/2009		Detected Time:	00:06
	Start Date:	10/08/2009		Start Time:	00:04
	Actual Clear Date:	10/08/2009		Actual Clear Time:	03:53
	Incident Headline:	: VARIOUS MUX IN NORTH WEST : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01704 01925 01942

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System Time Stamp: 10/08/2009 06:51