Broadband Incident Report : : RIPON NODE 1 : PARTIAL LOSS OF SERVICE : Reference 19676 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19676		Issue :	FINAL
	Detected Date:	11/08/2009		Detected Time:	20:45
	Start Date:	11/08/2009		Start Time:	20:37
	Actual Clear Date:	11/08/2009		Actual Clear Time:	23:58
	Incident Headline:	: RIPON NODE 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01765 01845

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System Time Stamp: 12/08/2009 03:15