Tuesday, August 11, 2009

Broadband Incident Report : : WESTERHAM MUX 101 : DEGRADED SERVICE : Reference 19643 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19643   Issue : 4  
  Detected Date: 11/08/2009   Detected Time: 14:25  
  Start Date: 11/08/2009   Start Time: 14:22  
  Anticipated Clear Date: 11/08/2009   Anticipated Clear Time: 17:59  
     
  Incident Headline: : WESTERHAM MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01959
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/08/2009 17:04

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