Broadband Incident Report : : RIPON NODE 1 : PARTIAL LOSS OF SERVICE : Reference 19676 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19676		Issue :	2
	Detected Date:	11/08/2009		Detected Time:	20:45
	Start Date:	11/08/2009		Start Time:	20:37
	Anticipated Clear Date:	12/08/2009		Anticipated Clear Time:	02:00
	Incident Headline:	: RIPON NODE 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site.Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01765 01845

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/08/2009 22:40