Tuesday, August 11, 2009

Broadband Incident Report : : RIPON NODE 1 : PARTIAL LOSS OF SERVICE : Reference 19676 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19676   Issue : 2  
  Detected Date: 11/08/2009   Detected Time: 20:45  
  Start Date: 11/08/2009   Start Time: 20:37  
  Anticipated Clear Date: 12/08/2009   Anticipated Clear Time: 02:00  
     
  Incident Headline: : RIPON NODE 1 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: An Engineer has been tasked to site.Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0176501845
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/08/2009 22:40

No comments: