Wednesday, November 18, 2009

Broadband Incident Report : 4 ADSL MUX IN ILMINSTER AREA : LOSS OF SERVICE : Reference 28093 : Issue 11 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28093   Issue : 11  
  Detected Date: 17/11/2009   Detected Time: 11:31  
  Start Date: 17/11/2009   Start Time: 10:32  
  Anticipated Clear Date: 18/11/2009   Anticipated Clear Time: 11:40  
     
  Incident Headline: 4 ADSL MUX IN ILMINSTER AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 08.25, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01458018230193401963
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/11/2009 08:38

No comments: