Broadband Incident Report : 4 ADSL MUX IN ILMINSTER AREA : LOSS OF SERVICE : Reference 28093 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28093		Issue :	FINAL
	Detected Date:	17/11/2009		Detected Time:	11:31
	Start Date:	17/11/2009		Start Time:	10:32
	Actual Clear Date:	18/11/2009		Actual Clear Time:	08:25
	Incident Headline:	4 ADSL MUX IN ILMINSTER AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01458 01823 01934 01963

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System Time Stamp: 18/11/2009 11:35