Broadband Incident Report : : ROTHESAY MUX 101 : LOSS OF SERVICE : Reference 28247 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28247		Issue :	FINAL
	Detected Date:	18/11/2009		Detected Time:	13:51
	Start Date:	18/11/2009		Start Time:	13:42
	Actual Clear Date:	18/11/2009		Actual Clear Time:	15:03
	Incident Headline:	: ROTHESAY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service fully restored at 15.03 after service was switched to another route. Service has been closely monitored during the three hour stability period. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01700

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System Time Stamp: 18/11/2009 18:27