Broadband Incident Report : : BILLINGSHURST MUX 101 : LOSS OF SERVICE : Reference 28510 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28510		Issue :	4
	Detected Date:	20/11/2009		Detected Time:	20:24
	Start Date:	20/11/2009		Start Time:	20:22
	Anticipated Clear Date:	21/11/2009		Anticipated Clear Time:	05:15
	Incident Headline:	: BILLINGSHURST MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF Service has been restored as of 02:15, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01403

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System Time Stamp: 21/11/2009 03:31