Broadband Incident Report : COBHAM MUX 001 & MSAN-301 : LOSS OF SERVICE : Reference 28324 : Issue 6 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28324		Issue :	6
	Detected Date:	19/11/2009		Detected Time:	03:18
	Start Date:	19/11/2009		Start Time:	03:17
	Anticipated Clear Date:	19/11/2009		Anticipated Clear Time:	12:06
	Incident Headline:	COBHAM MUX 001 & MSAN-301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 11:45, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01932

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System Time Stamp: 19/11/2009 12:08