Broadband SERIOUS Incident Report : 45 MUXES IN WORKINGTON AREA : LOSS OF SERVICE : Reference 28432 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28432		Issue :	FINAL
	Detected Date:	20/11/2009		Detected Time:	06:13
	Start Date:	20/11/2009		Start Time:	05:06
	Actual Clear Date:	20/11/2009		Actual Clear Time:	18:38
	Incident Headline:	45 MUXES IN WORKINGTON AREA : LOSS OF SERVICE
	Incident Details:	On 20/11/2009 BT experienced some difficulties with flooding in the Cumbria area. The fault was identified at 05:06 and was upgraded within BT to a SI at 07:26.
	Progress Details:	Service has been restored. This issue may have been due to adverse weather. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01229 01524 01539 01900 01946 01524 01539 01900

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System Time Stamp: 20/11/2009 20:14