Friday, November 20, 2009

Broadband SERIOUS Incident Report : 44 MUXES IN WORKINGTON AREA : LOSS OF SERVICE : Reference 28432 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28432   Issue : 1  
  Detected Date: 20/11/2009   Detected Time: 06:13  
  Start Date: 20/11/2009   Start Time: 05:06  
  Anticipated Clear Date: 20/11/2009   Anticipated Clear Time: 11:00  
     
  Incident Headline: 44 MUXES IN WORKINGTON AREA : LOSS OF SERVICE  
     
  Incident Details: On 20 NOV 09 BT experienced some difficulties with an 44 ADSL mux's in the Workington area.
The fault was identified at 05:06 .


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Engineers have been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0122901524015390190001946
015240153901900
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/11/2009 08:26

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