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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 12048 | Issue : | FINAL | |||||
Detected Date: | 28/04/2010 | Detected Time: | 10:29 | |||||
Start Date: | 28/04/2010 | Start Time: | 10:29 | |||||
Actual Clear Date: | 28/04/2010 | Actual Clear Time: | 11:50 | |||||
Incident Headline: | : ABERDEEN MUX 301 : LOSS OF SERVICE | |||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||
Progress Details: | Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/04/2010 12:23
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