Friday, April 30, 2010

Broadband Incident Report : CANARY WHARF MSAN 302 : LOSS OF SERVICE : Reference 12299 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12299   Issue : 1  
  Detected Date: 30/04/2010   Detected Time: 05:41  
  Start Date: 30/04/2010   Start Time: 05:41  
  Anticipated Clear Date: 30/04/2010   Anticipated Clear Time: 07:41  
     
  Incident Headline: CANARY WHARF MSAN 302 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
02030690203222020700102070050207068
02070930207168020736602075100207515
02075170207519020753102075360207537
0207538020771902079870207536
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/04/2010 05:47

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