Broadband Incident Report : : SCILLONIA MUX 101 & 102 AND ST MARTINS MDSL 501 : LOSS OF SERVICE : Reference 11995 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11995		Issue :	FINAL
	Detected Date:	27/04/2010		Detected Time:	21:23
	Start Date:	27/04/2010		Start Time:	21:21
	Actual Clear Date:	28/04/2010		Actual Clear Time:	08:15
	Incident Headline:	: SCILLONIA MUX 101 & 102 AND ST MARTINS MDSL 501 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01720

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System Time Stamp: 28/04/2010 08:39