Broadband Incident Report : : CULBOKIE MUX 101 : DEGRADED SERVICE : Reference 12068 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12068		Issue :	FINAL
	Detected Date:	28/04/2010		Detected Time:	11:52
	Start Date:	28/04/2010		Start Time:	11:20
	Actual Clear Date:	29/04/2010		Actual Clear Time:	13:00
	Incident Headline:	: CULBOKIE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01349

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/04/2010 16:08