Wednesday, April 28, 2010

Broadband Incident Report : SCILLONIA MUX 101 & 102 AND ST MARTINS MDSL 501 : LOSS OF SERVICE : Reference 11995 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11995   Issue : 4  
  Detected Date: 27/04/2010   Detected Time: 21:23  
  Start Date: 27/04/2010   Start Time: 21:21  
  Anticipated Clear Date: 28/04/2010   Anticipated Clear Time: 02:30  
     
  Incident Headline: SCILLONIA MUX 101 & 102 AND ST MARTINS MDSL 501 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01720
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/04/2010 00:16

No comments: