Sunday, April 25, 2010

Broadband Incident Report : : WELLS MUX 101 : DEGRADED SERVICE : Reference 11775 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11775   Issue : 4  
  Detected Date: 25/04/2010   Detected Time: 16:50  
  Start Date: 25/04/2010   Start Time: 16:48  
  Anticipated Clear Date: 25/04/2010   Anticipated Clear Time: 21:02  
     
  Incident Headline: : WELLS MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01749
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/04/2010 20:06

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