Broadband Incident Report : CULBOKIE MUX 101 : DEGRADED SERVICE : Reference 12313 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12313		Issue :	1
	Detected Date:	30/04/2010		Detected Time:	09:29
	Start Date:	30/04/2010		Start Time:	09:27
	Anticipated Clear Date:	30/04/2010		Anticipated Clear Time:	11:27
	Incident Headline:	CULBOKIE MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01349

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/04/2010 10:11