Tuesday, April 27, 2010

Broadband Incident Report : : MILDENHALL MUX 001 & 002 : DEGRADED SERVICE : Reference 11977 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11977   Issue : 2  
  Detected Date: 27/04/2010   Detected Time: 14:18  
  Start Date: 27/04/2010   Start Time: 14:16  
  Anticipated Clear Date: 27/04/2010   Anticipated Clear Time: 16:45  
     
  Incident Headline: : MILDENHALL MUX 001 & 002 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01638
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/04/2010 16:10

No comments: