Broadband Incident Report : : 3 MUXES IN DURHAM AREA : LOSS OF SERVICE : Reference 18084 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18084		Issue :	FINAL
	Detected Date:	27/06/2010		Detected Time:	08:33
	Start Date:	27/06/2010		Start Time:	08:30
	Actual Clear Date:	27/06/2010		Actual Clear Time:	11:35
	Incident Headline:	: 3 MUXES IN DURHAM AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01740 01833

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System Time Stamp: 27/06/2010 12:04