Thursday, July 1, 2010

Broadband Incident Report : : MANCHESTER : DEGRADED SERVICE : Reference 18555 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18555   Issue : FINAL  
  Detected Date: 01/07/2010   Detected Time: 16:14  
  Start Date: 01/07/2010   Start Time: 16:04  
  Actual Clear Date: 01/07/2010   Actual Clear Time: 18:57  
     
  Incident Headline: : MANCHESTER : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
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Card Change
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0125301254012700128201283
0132501407014220142301492
01524015350156501584016120
016121016122016128016129016130
016133016134016135016142016143
016144016148016149016161016174
01617501618301619201619401695
0169701706017450176601768
0184501925019280195201981
019250192801952
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/07/2010 19:48

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