Broadband Incident Report : : MANCHESTER : INTERMITTENT LOSS OF SERVICE : Reference 18590 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18590		Issue :	FINAL
	Detected Date:	02/07/2010		Detected Time:	04:00
	Start Date:	02/07/2010		Start Time:	04:00
	Actual Clear Date:	02/07/2010		Actual Clear Time:	09:34
	Incident Headline:	: MANCHESTER : INTERMITTENT LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01253 01254 01270 01282 01283 01325 01407 01422 01423 01492 01524 01535 01565 01584 016120 016121 016122 016128 016129 016130 016133 016134 016135 016142 016143 016144 016148 016149 016161 016174 016175 016183 016192 016194 01695 01697 01706 01745 01766 01768 01845 01925 01928 01981

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/07/2010 11:25